Tour and Cruise
Optimizing Costs – On Shore
As the industry evolves from COVID-19, cruise lines will go the extra mile to ensure safety of passengers both onboard and onshore. With enhanced health and security measures coming in to place, cruise lines can also take proactive steps to optimize costs using steps such as rule based commissions and bonus commissions which can be triggered by varying parameters like sale of very specific products, packages etc.
Technology Solutions for Optimizing Costs On Shore
Move to Cloud-Based systems – auto scalable and cost efficient
Asset Lite Inventory – fetch dynamic inventory for 3rd party travel items such as hotel, car rental rather than fixed contracts
Efficient Contact Center – quicker quote creations, booking conversions, travel recommendations, and more.
Revenue-based commission roll-outs rather than fixed
Productivity Boosters – massive action tools to automate group booking operations, clearances, refund processing, and more.