Hospitality
Dynamic Guest Reservation Processing with Changing Health Reporting Mandates Worldwide
The post COVID-19 return to travel promises to be one of fits and starts with states, regions, and countries at various and evolving stages of recovery. To add to this complexity, differing policies enacted by national and local governments may make for very different requirements at multiple locations. Advances in booking automation may be the only way to keep up with these everchanging scenarios.
Potential New Requirements for Digital Content
Guest protocol additions such as temperature checks upon arrival
Scheduling of staggered arrival times to facilitate social distancing
Property and/or brand-level cleaning and partner programs - i.e., Ecolab, NSF, Mayo Clinic
Social distance and capacity control measures data for public spaces
Current certifications - SGS “Clean & Safe Standards”, Cristal, Bureau Veritas
Integrations to contact tracing apps
Must-Have Technologies
Flexible rule engine features that can be adapted easily to reflect differing regional and/or brand details and requirements
Centralized content repository for brand-related requirements
APIs to integrate with health status updates from government health authorities
CDN (Content Delivery Network) capability
Service provider who can innovate current technology to meet evolving technology and business requirements