Aviation

Expanding Loyalty Capabilities through New Partnerships

As loyal airline customers begin traveling again, technology integrations can facilitate new revenue opportunities with minimal additional operational costs—thanks to automation. Combined with a powerful rules engine, new loyalty technologies can quickly respond in new and novel ways to reward loyal customers. That includes keeping themselves, airline employees, and other customers safe.

Rethinking Loyalty Partnerships

  • Expanding options for “earn-and-burn” travelers through innovative non-air earn partnerships

  • Options for top earners to spend points “on-ground” via targeted non-flying schemes

  • Integrations with third parties for COVID-19 specific mandatory merchandise and procedures

  • Analytics faculties to track campaign outcomes based on unique parameters

Must-Have Technologies

  • Technology integrations with a variety of third-party platforms to cross-sell and upsell

  • Powerful rules engine to quickly author reward schemes based on changing environments

  • Automatic tracking and incentive distribution to members

  • Campaign management system for one-to-one customer engagement and participation tracking

  • Partnerships to deliver fresh technical solutions to meet rapidly changing needs