COVID-19: Aviation Roadmap to Recovery

The wellbeing of employees and customers is foundational to any airline's recovery process. Global crises require us to rethink established processes intended to keep passengers and teams safe and put into place best practices that mitigate the spread of disease. This includes:

In these unprecedented times, airlines must optimize costs to ensure their operational sustainability. Fortunately, leveraging technology through digital transformation initiatives allows airlines to optimize costs without compromising service levels. Even airlines with reduced staffing levels can increase agility and reinforce business continuity with new technologies and automation solutions. In this way, airlines can prepare for a “new normal” and emerge much stronger from the COVID-19 crisis.

The COVID-19 pandemic has not only disrupted airline operations but also has forced airlines to rethink their business models. Reduced passenger and flight volumes will not maintain the traditional revenue streams they require. Adapting processes and technologies can accommodate airlines as they look to steady their revenue streams.

Airlines worldwide have already lost billions of dollars since the COVID-19 pandemic began. They now face a long, difficult recovery where cutting costs and increasing revenue will be an ongoing challenge. Managing an airline's risk as it takes its first tentative steps on the road to recovery is crucial to long-term success in these areas. Airlines must be mindful of how each country's re-opening and potential future closing policies affect their businesses as well.